Customer Service | John Kelly Chocolates

A photo of a plate of John Kelly Chocolates on a countertop.


We believe great chocolate is nothing without great customer service.

We pride ourselves on making your satisfaction with our customer service just as important as everything else we do. We do our best to provide you with superior customer service, and if something doesn’t go exactly as planned, we do our best to make it right.

You can always contact us during working hours to discuss any customer service issues.

Call:        1 -800-609-4243

We will make every attempt to respond to you within 2 business days.


An open four piece assortment box sits open. Next to the box is a closed box with a walnut in front of it.
From Humble Beginnings To A National Brand.
But We Never Forget What’s Really Important.
In 2004, we opened a small chocolate factory in Hollywood. All we had was determination and a recipe for an amazing, gourmet chocolate fudge. Now we are a national brand, but we still work hard every day to make products that are unique and special.
John Kelson and Kelly Green standing in a kitchen. Kelly on the left is wearing a white button down. John on the right is wearing a light blue button down.
You May Think There's A Guy Named John Kelly
Who Started It All. A Lot Of People Do.
But it’s actually two guys named John and Kelly. We have complementary qualities, sort of like yin and yang. But we’re the same in one way – we have a passion for our product and for always keeping it special.

10% Off Your First Order

Simply enter your email here and look for an email with a code to use on your first order.

© 2024 John Kelly Foods, Inc.
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